Effective Date: 1st March 2025
Welcome to SHIPLORE (OPC) PRIVATE LIMITED ("the Website"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our platform. By using SHIPLORE (OPC) PRIVATE LIMITED, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information based on your interaction with SHIPLORE (OPC) PRIVATE LIMITED. This includes:
1.1 Personal Information
When registering or using the platform, we may collect the following details:
· Full Name
· Contact Information (Phone Number, Email Address)
· Business Information (GST Number, PAN, Aadhar, FSSAI License, etc.)
· Banking and Payment Details
1.2 Transactional Information
· Product listings, pricing, and purchase history
· Order details, returns, refunds, and transaction records
· Payment processing and wallet transactions
1.3 Technical Information
· IP Address
· Device type and browser information
· Cookies and tracking technologies
· Log data (such as pages visited and time spent on the site)
2. How We Use Your Information
We use the collected data for the following purposes:
· Account Creation & Verification: To validate and register users as Manufacturers, Distributors, Sellers, or Customers.
· Order Processing & Delivery: To facilitate smooth transactions between buyers and sellers.
· Payment & Wallet Services: To manage commissions, wallet transactions, and refunds.
· Customer Support & Dispute Resolution: To handle queries, complaints, and disputes.
· Security & Fraud Prevention: To prevent unauthorized access, fraud, and policy violations.
· Marketing & Promotions: To provide personalized offers, advertisements, and updates.
3. Data Sharing & Disclosure
We do not sell, trade, or rent personal information to third parties. However, we may share data in the following situations:
· With Business Partners: Trusted service providers (such as payment gateways, logistics providers) who assist in platform operations.
· Legal Compliance: If required by law enforcement agencies, courts, or government regulations.
· In Case of Business Transfer: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement strict security measures to protect user data from unauthorized access, loss, or misuse, including:
· Encrypted data transmission
· Secure payment processing
· Access controls and authentication measures
Users are responsible for keeping their login credentials confidential. SHIPLORE (OPC) PRIVATE LIMITED will never ask for sensitive information such as passwords via phone or email.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience and gather analytics. Users can manage or disable cookies in their browser settings; however, this may affect platform functionality.
6. User Rights & Choices
Users have the right to:
· Access, update, or delete their personal information.
· Opt out of marketing communications.
· Request account deactivation.
To exercise these rights, users can contact our Customer Support Team.
7. Retention of Data
We retain user information as long as necessary for business operations, compliance with legal requirements, and fraud prevention. After account termination, data may be retained for a limited period as required by law.
8. Third-Party Links
SHIPLORE (OPC) PRIVATE LIMITED may contain links to third-party websites. We are not responsible for their privacy policies or practices. Users should review the privacy policies of these external sites before providing any personal information.
9. Children's Privacy
Our platform is intended for business entities and is not designed for individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of SHIPLORE (OPC) PRIVATE LIMITED after policy changes constitutes acceptance of the revised terms.
For any privacy-related queries, please contact us at:
Email: admin@shiplore.in
Address: Office Add, IIT Market, GROUND FLOOR, SHOP PREMISES NO 03/1 D, BLOCK A N HOUSE, Tirandaz, Powai, Mumbai, Maharashtra 400076
By using Shiplore.in, you acknowledge and agree to this Privacy Policy.